POLICIES AT LCI DIVISIONS
In today’s online shopping market, we believe that honesty is the best policy. That’s why we designed the most generous, fair and transparent policies for our client/customers. Please don’t hesitate to contact us if you have any questions!
SHIPPING POLICY
Thank you for visiting and shopping at LCI STORE
All of our orders are shipped via USPS/UPS]. You will receive an email update with your tracking number once your order has shipped!
Delivery Times
All orders are processed within 3-5 business days. Orders are not shipped or delivered on weekends or holidays.
If we are experiencing a high volume of orders, shipments may be delayed by just a few days. Additionally, nationwide and global shipping delays (such as those caused by COVID-19, holiday volumes, or inclement weather conditions) may have an impact on your estimated delivery date.
RETURNS
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Returns must be made within 14 days of the delivery date. This basically means that from the minute your delivery courier confirms that your package has been delivered, your 14 day countdown clock starts ticking.
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Returns are free. You don’t have to pay the shipping fees for returning items.*
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Full refund if the item is damaged, defective, or incorrect.
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Return Method Online
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Exchange Period 21 Days
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Refund Period 3-5 days – Credit Cards
10 days – Debit Cards -
Refund Method Original Method of Payment
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PRIVACY AT LCI
At LCI Inc, our customers and clients are number one - always. That's why everything we do is focused on providing excellent customer service and delivering low prices.
The information you share with LCI Inc, allows us to provide the products and services you need and want while giving you the very best shopping experience.
Our founder Lora D. Charles to do unto others as you would have them to do unto you. That we respect the trust you place in us and the privacy of the information you share. Part of providing superior customer service includes making sure that we're building a relationship of trust with customers and clients. Above all, we protect your personal information.